In tough times, connect with others in workplace
ANITA BRUZZESE Gannet Publications Columnist
Published: 02.14.2008
"Street performers live by what happens at the hat (holding the money) at the end of the day," Hagerman says. "Those who give really good performances also have an emotional profitability. It's beyond the paycheck."
That's why Hagerman says that in these often scary economic times, workers should climb out of the foxhole and connect as much as possible with others in the workplace. So while the mentality may be to hunker down in a cubicle or be glued to a computer screen, Hagerman says it's more critical than ever that we reach out to co-workers and bosses
Hampton Inn employees get a does of inspirational fun
By Tom Zucco, St. Petersburg Times Staff WriterPublished Friday, April 11, 2008 10:20 PM
"We've heard it all before, right?" (Carr hagerman) asked. More than a few of the 300 or so managers nodded their heads. "We overwrite and over-script everything. Customer service happens naturally." And off he went, extolling the virtues of spontaneity.
For many, the image of a motiviational speaker falls somewhere between Tony Robbins, the personal power guru, and Matt Foley, the Chris Farley Saturday Night Live character who warned that non-believers could end up "living in a van down by the river!"
Hagerman's message is less dire. Look the client in the eye, try to have a little fun and turn unforeseen problems into opportunities. Just like successful street performers do.
